Ticket FAQs

Do You Sell Subscriptions?

Yes. Buying a subscription (or “season ticket”) is the least expensive way to purchase tickets, plus subscribers receive the best seats and can keep their seats from one season to the next. Subscriptions go on sale in May each year and can only be purchased by calling CAPA at (614) 469-0939 or by visiting the CAPA Box Office at 39 East State Street, Columbus, OH 43215 (next to the Ohio Theatre). Subscriptions purchased by phone incur only a $5 fee for the entire transaction. Subscriptions purchased in person incur no fee.

How do I buy tickets for just one concert?

Individual concert tickets for the current season are available through Ticketmaster, through the CAPA Box Office in person or by calling the CAPA Box Office at (614) 469-0939. Tickets will also be sold at the door beginning two hours prior to showtime, subject to availability. Single concert tickets are available starting August 1. Ticket fees vary by the method of purchase. See below for details.

When is the CAPA Ticket Center open?

Monday – Friday: 9 am – 5 pm
Saturday: 10 am – 2 pm
Day of Show: at the McCoy Box Office two hours prior to the concert

Where is the CAPA Box Office?

39 East State Street, Columbus, OH 43215 (next to the Ohio Theatre)

Do you offer a group discount?

Yes. Please see our  Group Tickets for additional details.

What are the ticket fees?

Ticketing for NASO concerts is handled by the CAPA box office. Previously, CAPA used Ticketmaster for online ticketing. Effective January 1, 2020, CAPA is using Tessitura, which will result in significant savings for online ticket purchases. As always, how you buy your ticket makes a difference in how much the seat costs. The following is a breakdown of fees depending on how you choose to buy your NASO tickets.

  • CBUSArts.com – Fees on through CBUSArts.com are 17% of the ticket price. For two $25 tickets, the fee will be $8.50. With Ticketmaster, the order fee and service fee would have been $19.25 for the same tickets. This is a 56% savings in fees! Season tickets cannot be purchased through CBUSArts.com, only single concert tickets.
  • CAPA by phone – CAPA fees for season tickets ordered by phone are $5 per order (not per ticket), including mailing and Will Call services. Single ticket fees purchased by phone are $2.00 per ticket for tickets $24.99 and below and $4 per ticket for tickets $25.00 and above.  This fee includes mailing and Will Call services.
  • CAPA Box Office Downtown – Season and single concert ticket purchases made in person at the CAPA Box Office incur no fees. The CAPA Box Office in downtown Columbus is located at 39 E. State Street, Columbus, OH 43215. Hours of operation are Monday-Friday: 9 am – 5 pm, Saturday 10 am – 2 pm.
  • CAPA Box Office at the McCoy Center – Season and single concert tickets purchased at the McCoy Box Office incur no additional charges; however, the Box Office is only open the day of the performance two hours prior to the beginning of the show. Additionally, there is a $2 price per ticket increase on tickets sold the day of the concert through this box office. The CAPA Box Office at the McCoy is located at 100 W. Dublin-Granville Rd., New Albany, OH 43054.
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