Ticket FAQs

Do You Sell Subscriptions?

Yes. Buying a subscription (or “season ticket”) is the least expensive way to purchase tickets, plus subscribers receive the best seats and can keep their seats from one season to the next. Subscriptions for our 2023-2024 season are now on sale. We  now have online ticketing for subscriptions and subscriber renewals. Links and additional information is available here. Patrons can still purchase and renew subscriptions by phone and in person. The CAPA box office is now known as the CBUSArts Ticket Office. They are still located at 39 E. State St., Columbus, OH 43215, (614) 469-0939. They are currently operating from 10:00 am to 3:00 pm Monday through Friday for in-person sales and 10:00 am to 5:00 pm for phone sales.

No matter the method of purchase or the number of subscriptions purchased, subscribers pay only a $5 ticket fee for their entire order.

Subscribers who want a table for 8 for our September concert at the Hinson Amphitheater can apply the value of their seats for that concert to the $500 cost of the table. To reserve a table or to get more information, click here.

For more information about purchasing subscriptions, click here.

How do I buy tickets for just one concert?

Single concert tickets go on sale July 1 for the current season and can be purchased online from the link on each concert page or by visiting the CBUSArts Ticket Office site for links to all our concerts. Tickets are also available by calling 614-469-0939 or by visiting the CBUSArts Ticket Office located at 39 E. State St., Columbus, OH 43215. Subject to availability, tickets will be sold at the door beginning two hours prior to showtime. Ticket fees vary by the method of purchase. See below for details. More information is available here. You can also email Tickets@CBUSArts.com with questions or for assistance.

When is the CBUSArts Ticket Office open?

Currently the CBUSArts Ticket Office is open 10:00 am to 3:00 pm Monday through Friday for in-person sales and 9:00 am to 5:00 pm for phone sales at (614) 469-0939. You can also email Tickets@CBUSArts.com anytime.

On concert days, tickets can be purchased at the McCoy Box Office two hours prior to the concert subject to availability.

Where is the CBUSArts Ticket Office?

The CBUSArts Ticket Office is located at 39 East State Street, Columbus, OH 43215 (next to the Ohio Theatre).

Do you offer a group discount?

Yes! Please see our Group Tickets for additional details.

What are the ticket fees?

Ticketing for NASO concerts is handled by the CBUSArts Ticket Office (fka CAPA). Previously, CAPA used Ticketmaster for online ticketing. Effective January 1, 2020, CAPA is using Tessitura, which means significant savings for online ticket purchases. As always, how you buy your ticket makes a difference in how much the you pay. The following is a breakdown of fees depending on how you choose to buy your NASO tickets.

  • CBUSArts.com – Fees on through CBUSArts.com are 17% of the ticket price. For two $25 tickets, the fee will be $8.50. With Ticketmaster, the order fee and service fee would have been $19.25 for the same tickets. This is a 56% savings in fees! Fees for subscriptions ordered online are only $5 for the entire order, regardless of the number of subscriptions purchased. This includes mailing and will call services.
  • CBUSArts Ticket Office by phone – Fees for season tickets ordered by phone are $5 per order (not per ticket), including mailing and will call services. Single ticket fees purchased by phone are $2.00 per ticket for tickets $24.99 and below and $4 per ticket for tickets $25.00 and above.  This fee includes mailing and will call services.
  • CBUSArts Ticket Office – Season and single concert ticket purchases made in person at the CBUSArts Ticket Office incur no fees.
  • CBUSArts Ticket Office at the McCoy Center – Season and single concert tickets purchased at the McCoy Box Office incur no additional charges; however, the Box Office is only open the day of the performance two hours prior to the beginning of a concert.
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