Ticket FAQs

Do You Sell Subscriptions?


Yes. Buying a subscription is the least expensive way to purchase tickets, plus subscribers receive the best seats and can keep their seats from one season to the next. Subscriptions for our 2024-2025 season are now on sale. You can order online here by phone (614) 469-0939 or in person at the CBUSArts Ticket Office at 39 E. State St., Columbus, OH 43215. They are currently operating from 10:00 am to 3:00 pm Monday through Friday for in-person sales and 10:00 am to 5:00 pm for phone sales.

No matter the method of purchase or the number of subscriptions purchased, subscribers pay only a $5 ticket fee for their entire order.

Subscribers who want a table for 8 for our September concert at the Hinson Amphitheater can apply the value of their seats for that concert to the $500 cost of the table. To reserve a table or to get more information, click here, or call subscription services at (614) 469-0939. If you would like to upgrade your general admission seat to a table seat or to apply to a whole table, call subscription services at (614) 469-0939.

For more information about purchasing subscriptions, click here.

How do I buy tickets for just one concert?

Single concert tickets go on sale July 1 and can be purchased by visiting the CBUSArts Ticket Office site. Tickets are also available by calling (614) 469-0939 or by visiting the CBUSArts Ticket Office located at 39 E. State St., Columbus, OH 43215. Subject to availability, tickets will be sold at the door beginning two hours prior to showtime. Ticket fees vary by the method of purchase. See below for details. For more information about purchasing single tickets, click HERE. You can also email Tickets@CBUSArts.com with questions or for assistance.

How Do I Access My Digital Tickets?

If you selected Digital Tickets, you will access your tickets through your wallet.cbusarts.com, using your device’s browser or app. Once logged in (with the same username/email and password you use to purchase tickets from CBUSArts) select “My Events” and simply show the QR code on your mobile device at the venue for entry. Your dynamic QR code will be available on the date and time listed. Please don’t print or screenshot your digital tickets – they won’t be valid. To save your Ticket Wallet to your iPhone home screen, open your browser, type in wallet.cbusarts.com and then click the Share Icon at the bottom of the screen. After clicking the Share Icon (see below for an example of the Share Icon), scroll down to “Add to Home Screen.” This creates a new icon that links directly to your Ticket Wallet. To save your Ticket Wallet to your Android home screen, open your browser, type in wallet.cbusarts.com and then touch the menu (…) icon at the top right of the web browser. After clicking the menu (…), scroll down to “Add to Home Screen.” Click “Add” and confirm by clicking “Add” again. This creates a new icon that links directly to your Ticket Wallet.

If you want to share Digital Tickets with someone else, log in to your wallet, click on “My Events,” click on the event, and follow the prompts. You will need an email address or phone number along with the person’s name.

When is the CBUSArts Ticket Office open?

Currently the CBUSArts Ticket Office is open 10:00 am to 3:00 pm Monday through Friday for in-person sales and 9:00 am to 5:00 pm for phone sales at (614) 469-0939. You can also email Tickets@CBUSArts.com anytime.

Where is the CBUSArts Ticket Office?

The CBUSArts Ticket Office is located at 39 East State Street, Columbus, OH 43215 (next to the Ohio Theatre).

Do you offer a group discount?

Yes! Please see our Group Tickets for additional details.

What are the ticket fees?

Ticketing for NASO concerts is handled by the CBUSArts Ticket Office (fka CAPA). How you buy your ticket makes a difference in how much you pay in fees. The following is a breakdown of fees depending on how you choose to buy your tickets.

  • CBUSArts.com – Fees for tickets purchased at CBUSArts.com are 17% of the ticket price plus a 3% credit card fee. Fees for subscriptions ordered online are only $5 for the entire order, regardless of the number of subscriptions purchased. This includes mailing and will call services.
  • CBUSArts Ticket Office by phone – Fees for season tickets ordered by phone are $5 per order (not per ticket), including mailing and will call services. Single ticket fees purchased by phone are $2.00 per ticket for tickets $24.99 and below and $4 per ticket for tickets $25.00 and above.  This fee includes mailing and will call services.
  • CBUSArts Ticket Office – Season and single concert ticket purchases made in person at the CBUSArts Ticket Office incur no fees.
  • CBUSArts Ticket Office at the McCoy Center – Season and single concert tickets purchased at the McCoy Box Office incur no additional charges; however, the Box Office is only open the day of the performance two hours prior to the beginning of a concert.

Do you allow children on laps?

We are required to have a ticket issued for everyone entering the McCoy Arts Center and the Hinson Amphitheater.

For concerts taking place in the Hinson Amphitheater all children must have a ticket. Please use the “student” ticket option for a $5 discount.

For regular season concerts in the McCoy Arts Center, you can purchase the lowest-priced ticket available in the theatre for children under 1 year of age and have them sit on your lap where your tickets are. Children between the ages of 1 and 3 are allowed to sit on a lap, but they must have a ticket for the seat next to the lap they are sitting on. Children 3 and older are not allowed to sit on a lap. Please use the “student” ticket option for a $5 discount.

For Great Artist Series concerts, all children under the age of 3 are allowed to sit on a lap, but they must have a ticket for a seat next to the lap they are sitting on. Children 3 and older are not allowed to sit on a lap.

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