Ticket FAQs

Do You Sell Subscriptions?

Yes. Buying a subscription (or “season ticket”) is the least expensive way to purchase tickets, plus subscribers receive the best seats and can keep their seats from one season to the next. Subscriptions for our 2022-2023 season will go on sale in May 2022. We  now have online ticketing for subscriptions and subscriber renewals. Patrons can still purchase and renew subscriptions by mail, by phone and in person. The CAPA box office is now known as the CBUSArts Ticket Office. They are still located at 39 E. State St., Columbus, OH 43215, (614) 469-0939. They are currently operating from 10:00 am to 3:00 pm Monday through Friday.

Subscribers who want a table for 8 for our September concert at the Hinson Amphitheater can apply the value of their seats for that concert to the $500 cost of the table. To reserve a table or to get more information, click here.

For more information about purchasing subscriptions, click here.

How do I buy tickets for just one concert?

Single concert tickets go on sale August 1 for the current season and can be purchased online from the link on each concert page or by visiting CBUSArts.com for links to all our concerts. Tickets are also available by calling 614-469-0939 or by visiting the CBUSArts Ticket Office located at 39 E. State St., Columbus, OH 43215. Subject to availability, tickets will be sold at the door beginning two hours prior to showtime. Ticket fees vary by the method of purchase. See below for details. Please email Tickets@CBUSArts.com with questions or for assistance.

When is the CBUSArts Ticket Office open?

Currently the CBUSArts Ticket Office is opened 10:00 am to 3:00 pm Monday through Friday. You can also call (614) 469-0939 or email Tickets@CBUSArts.com.

On concert days, tickets can be purchased at the McCoy Box Office two hours prior to the concert subject to availability.

Where is the CBUSArts Ticket Office?

The CBUSArts Ticket Office is located at 39 East State Street, Columbus, OH 43215 (next to the Ohio Theatre).

Do you offer a group discount?

Yes! Please see our Group Tickets for additional details.

What are the ticket fees?

Ticketing for NASO concerts is handled by the CBUSArts Ticket Office (fka CAPA). Previously, CAPA used Ticketmaster for online ticketing. Effective January 1, 2020, CAPA is using Tessitura, which means significant savings for online ticket purchases. As always, how you buy your ticket makes a difference in how much the seat costs. The following is a breakdown of fees depending on how you choose to buy your NASO tickets.

  • CBUSArts.com – Fees on through CBUSArts.com are 17% of the ticket price. For two $25 tickets, the fee will be $8.50. With Ticketmaster, the order fee and service fee would have been $19.25 for the same tickets. This is a 56% savings in fees! While subscriptions can be purchased online, the ticket fees are substantially higher than purchasing subscriptions by mail, by phone or in person. A pair of season tickets costing $158 would incur online fees of $26.86. By mail or phone the fee would be $5 and in person there is no fee.
  • CBUSArts Ticket Office by phone – Fees for season tickets ordered by phone are $5 per order (not per ticket), including mailing and Will Call services. Single ticket fees purchased by phone are $2.00 per ticket for tickets $24.99 and below and $4 per ticket for tickets $25.00 and above.  This fee includes mailing and Will Call services.
  • CBUSArts Ticket Office – Season and single concert ticket purchases made in person at the CBUSArts Ticket Office incur no fees. The CBUSArts Ticket Office in downtown Columbus is located at 39 E. State Street, Columbus, OH 43215. Hours of operation are Monday-Friday: 10:00 am to 3:00 pm.
  • CBUSArts Ticket Office at the McCoy Center – Season and single concert tickets purchased at the McCoy Box Office incur no additional charges; however, the Box Office is only open the day of the performance two hours prior to the beginning of the show.
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